Do you have an age restriction for entry?
We are 21 and over every hour, every day, no exceptions. All guests must have valid ID for entry.
What is the cover typically?
$5 Sunday – Thursday, $10 Friday – Saturday. Cover Charge is subject to change.
Which time do you usually get busy? Will there be a line?
We have a good crowd in here every night of the week enjoying our live music, however Fridays and Saturdays are the bustiest nights and the line usually starts forming at 9 PM.
Which time does the show start? Do I have to be there by the time show starts? Do I have to reserve a table to come to Howl?
Our show starts at 7:30 PM Sunday-Wednesday, 6 PM Thursday-Friday, 7 PM on Saturdays and 8 PM on Sundays. You can come and go as you please during the show. You do not need reservations to come to Howl as we have tables available for walk-ins, but if you would like to buy yourself some time and guarantee seating when you arrive, we suggest making a reservation.
How soon should I book my Table/Jump the Line package?
We suggest you purchase as soon as possible to guarantee availability. You are able to Reserve a Table/Jump the Line package 6 months in advance and up to 24 hours prior to your date.
Can we purchase Table/Jump the Line packages the night of?
All packages must be purchased 24 hours prior through our website. We cannot do walk-up sales.
There are a bunch of us wanting to buy tables and sit together. Can you put us all in the same section?
We cannot guarantee your group will sit together if you purchase seats on separate transactions. Please purchase all the tables and jump the line packages you need on one transaction.
How many people can fit at a table?
Our tables accommodate 4 people and you cannot move tables/chairs together the night of. You’re welcome to have additional people with you at your table, they would simply need to pay the $10 cover charge at the door and take turns sitting/standing/dancing with your group. We just recommend booking enough tables for at least half of your group to have seating so that you can ensure there is enough standing room for everyone in your group.
If we won a Happy Hour, can we reserve a table?
Yes. Please purchase your table reservation here
Does everyone have to arrive by 8 PM?
We require that 50% of your reservation is here no later than 8 PM (50% of 1 table = 2 people, 2 tables = 4 people, etc). The other 50% of your guests are welcome to arrive whenever, as long as someone checks-in for your reservation no later than 8 PM!
What if our group can’t arrive by 8 PM? Can you extend the arrival time?
Unfortunately, we are not able to extend arrival times. The absolute latest we could do is 8pm. With us being a high volume bar, other patrons attempt to steal reserved tables. The later the night goes the more difficult it becomes for reasons you can probably imagine. We do our best to avoid confrontation at all costs.
If you are worried about dinner running late, you could always try moving your dinner reservation up. Or you can send a few guests to check-in to Howl by 8pm while the rest close out the dinner tab. If you are worried about traffic, I would suggest leaving earlier to ensure that your group will arrive on time. With the city being such a busy place, and with Howl at the Moon being in the heart of downtown, you just never know what traffic will be like!
Thank you for understanding.
Is there a maximum or minimum number of Jump the Line Packages you have to purchase?
No, you can buy as few or as many as you’d like.
What if we are running late?
Please contact us as soon as possible at 312-863-7427 and we will try to hold your tables however there is no guarantee we will be able to. Please try to arrive prior to 8 PM.
What if I need to cancel my purchase?
You have until 5 PM on the Tuesday before your event to cancel for a full refund. Please email firstname.lastname@example.org or call 312-327-0755. We unfortunately do not issue refunds after Tuesday at 5 PM.
Where do we park?
We have valet parking available or you are welcome to park at the parking garage on the corner of State and Kinzie. Please do not drink and drive.
What if I’m stuck in line after 8 PM, will I lose my table?
You don’t have to wait in line! Jump to the front of the line and let the door staff know you are here for a reservation by 8 PM.
Are table reservations available Sunday – Thursday?
Yes, we have table reservations available during the week if you would like to buy some time and guarantee front-row seating when you arrive!
Do you have a dress code?
No sideways hats, sleeveless shirts for men, and no elaborately ripped or baggy clothing.
Is there gratuity added to Table Reservations and Jump the Line packages?
Food and drink are separate from your reservation purchases, therefore gratuity is not included in the purchase of your table or JTL reservation. Please tip your service staff accordingly.
We have free admission passes, can they be applied to our payment?
Free admission passes are good for standing room only and cannot be used as payment for our Table/Jump the Line packages.
Can we pay for a Table/Jump the Line package with cash or a Gift Card/Groupon/Living Social Offer?
Credit card is the only method of payment for our table/jump the line packages. However, you can use gift cards, Groupons/Living Social deals for your tab the night of.
Do you offer military discounts?
We proudly offer free admission to active military personnel with valid military ID, however we do not offer any discounts on packages.