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Do you have an age restriction for entry? We are 21-and-over every hour, every day, no exceptions. All guests must have valid ID for entry. What is the cover typically? $5 Thursday, $10 Friday – Saturday. Cover charge is subject to change. Which time do you usually get busy? Will there be a line? We have a good crowd in here every night of the week enjoying our live music, however Fridays and Saturdays are the busiest nights and the line usually starts forming at 9 PM. Which time does the show start? Do I have to be there by the time show starts? Do I have to reserve a table to come to Howl? The show starts at 8 PM Thursday-Saturday. You can come and go as you please during the show and you do not need reservations to come to Howl, however tables do go quickly on the weekends so we suggest making a reservation if you would like one. How soon should I book my Table/Jump the Line package? We suggest you purchase as soon as possible to guarantee availability. You are able to Reserve a Table/Jump the Line package 6 months in advance and up to 24 hours prior to your date. Can we purchase Table/Jump the Line packages the night of? All packages must be purchased 24 hours prior through our website. We cannot do walk-up sales. There are a bunch of us wanting to buy tables and sit together. Can you put us all in the same section? We cannot guarantee your group will sit together if you purchase seats on separate transactions. Please purchase all the tables and Jump the Line packages you need on one transaction. How many people can fit at a table? Each table accommodates 4 people and you are welcome to purchase additional tables if you have more than 4 guests. All tables will be next to each other as long as you purchase all tables under one transaction. You cannot push tables/chairs together the night of. If you do not wish to purchase additional tables, you are welcome to have additional people stand with you at your table; they would simply need to pay the $10 cover charge at the door and take turns sitting/standing/dancing with your group. We recommend booking enough tables for at least half of so that you can ensure there is enough standing room for everyone. If we won a Happy Hour, can we reserve a table? Yes. Please reserve your table at your earliest convenience. Does everyone have to arrive by 8 PM? We require that 50% of your reservation is here no later than 8 PM (50% of 1 table = 2 people, 2 tables = 4 people, etc). The other 50% of your guests are welcome to arrive whenever, as long as someone checks-in for your reservation no later than 8 PM! What if our group can’t arrive by 8 PM? Can you extend the arrival time? Unfortunately, we are not able to extend arrival times. The absolute latest we could do is 8 PM. With us being a high-volume bar, other patrons attempt to steal reserved tables. The later the night goes the more difficult it becomes for reasons you can probably imagine. We do our best to avoid confrontation at all costs. If you are worried about dinner running late, you could always try moving your dinner reservation up or you can send a few guests to check-in to Howl by 8 PM while the rest close out the dinner tab. If you are worried about traffic, we suggest leaving earlier to ensure that your group will arrive on time. With the city being such a busy place, and with Howl at the Moon being in the heart of downtown, you just never know what traffic will be like! Thank you for understanding. Is there a maximum or minimum number of Jump the Line Packages you have to purchase? No, you can buy as few or as many as you would like. What if we are running late? Please contact us as soon as possible at 312-863-7427 and we will try to hold your tables however there is no guarantee we will be able to. Please try to arrive prior to 8 PM. What if I need to cancel my purchase? You have until 5 PM on the Tuesday before your event to cancel for a full refund. Please email chicagoevents@howlatthemoon.com or call 312-327-0755. We unfortunately do not issue refunds after Tuesday at 5 PM. Where do we park? We have valet parking available or you are welcome to park at the parking garage on the corner of State and Kinzie. Please do not drink and drive. What if I am stuck in line after 8 PM, will I lose my table? You don’t have to wait in line! Jump to the front of the line and let the door staff know you are here for a reservation by 8 PM. Are table reservations available Thursday-Saturday? Yes, we have table reservations available during the week if you would like to buy some time and guarantee front-row seating when you arrive! Do you have a dress code? No sideways hats, sleeveless shirts for men and no elaborately ripped or baggy clothing. Is there gratuity added to Table Reservations and Jump the Line packages? Food and drink are separate from your reservation purchases, therefore gratuity is not included in the purchase of your table or Jump the Line reservation. Please tip your service staff accordingly. We have free admission passes, can they be applied to our payment? Free admission passes are good for standing room only and cannot be used as payment for our Table/Jump the Line packages. Can we pay for a Table/Jump the Line package with cash or a Gift Card/Groupon/Living Social Offer? Credit card is the only method of payment for our Table/Jump the Line packages. However, you can use gift cards, Groupons/Living Social deals for your tab the night of. Do you offer military discounts? We proudly offer free admission to active military personnel with valid military ID, however we do not offer any discounts on packages. Why did the price change when I went to book online? Prices vary depending on the day of the week and special promotions, so be sure to select your date of interest on the calendar in order to see the prices for that evening. Do you have food? Yes! Our kitchen is open until midnight every night. Check out our food menu today. Where can I find more information about parties and events? Check out how you can reserve a table, our bachelor parties page, bachelorette parties page, birthday parties page, corporate events page and our holiday parties page. |
